211 LA County Success Story

211 LA County

“OpenWorks understands quality control. They continuously re-tool, re-evaluate, ask for the customer’s feedback and take action!”

– Juan Chavez, Administrative Manager

211 LA County is a nonprofit organization that provides access to comprehensive health and social services as well as disaster support for LA County residents.

THE OBJECTIVE:

Clean and Orderly Workplace

211 LA County needed to find a new commercial cleaning and facility services company, as their previous provider began to show major signs of disarray. In order to make a great impression on their clients and partners as well as improve the productivity of their own staff they needed to have a clean and orderly workplace.

THE SOLUTION:

Hiring the OpenWorks Team

We hired the OpenWorks team and they were able to clean shop immediately for us. The entire building was in bad need of attention that the previous provider did not do.  OpenWorks completely transformed the cleaning. We no longer get complaints from our employees about dust or trash not being picked up.

THE RESULTS:

Efficiency and Attention to Detail

I value the efficiency, attention to detail and the commitment to quality assurance provided by OpenWorks. OpenWorks continuously evalutes their team and allows me as a customer to rate my satisfaction with their services and if I have a concern, they address it immediately. All of this is documented in a written format, so there’s no mistaking communication. I’d gladly recommend OpenWorks to other business associates for their attention to detail, and most importantly for their commitment to quality assurance.