“[OpenWorks] make it a point to make sure we’re satisfied with the service”.
Healthcare Management Services, LLC is a healthcare facility based out of Glendale, California.
Attention to Detail
Healthcare Management Services were finding that, while their previous service provider was doing a decent enough job, they were missing the small details. Surfaces and corners were being overlooked, and they felt that their facility was never fully cleaned to meet their needs. They needed a service provider that would fulfill the brief that Healthcare Management Services provided.
Sweating the Small Stuff
When OpenWorks stepped in, Healthcare Management Services noticed an immediate improvement. The little things, such as clearing the cob webs, ensuring all the furniture was dusted, and wiping away the fingerprints left on surfaces made a world of different. They also appreciated the level of consistency amongst our crew, and the follow-up from our team members to make sure that everything was up to scratch.
For Healthcare Management Services, communication is key. They relayed that once OpenWorks knew what their cleaning needs were, we made sure that they were met. They consider our consistency and communication to be a strength, and would wholeheartedly recommend us to a business associate or a friend.