Are you one of the 8 in 10 Americans “afflicted by stress,” according to a recent Gallup poll?
Fortunately, you can eliminate at least one stressor on your long list of to-dos by hiring a professional commercial cleaning service to meet all your property’s cleaning needs.
The question is, how do you choose the best professional cleaning service to meet your budgetary and property needs?
Here’s an inside peek at what qualities to look for in a cleaning service to make sure you get the best of the best.
What Is a Professional Commercial Cleaning Service?
When you’re caught up in the challenges of managing a business, the last thing you need to worry about is whether clients will notice how dusty your windows are.
Take an unnecessary load off your shoulders by handing the cleaning of your office over to professionals. Hiring the right group of professional and experienced cleaners is a valuable investment in your company.
Professional cleaners are able to identify cleaning tasks you might overlook or might not have even considered.
They enable your business to put it’s metaphorical best foot forward. Professional cleaners not only provide a comfortable and safe environment for your own employees but they help you ensure visitors to your business are always impressed.
Here’s how to choose the best service.
1. Investigate Reputation
One of the best ways to choose a great cleaning service is by word of mouth. A good reputation says a lot about the team of cleaning professionals you may be hiring.
In such an industry, if a cleaning service does a poor job, it’s easy to notice and you’re sure to hear negative reviews.
Be sure to carefully review online comments or customer testimonials before hiring a commercial cleaning service.
2. Verify Business Experience
Maintaining a clean place of business isn’t just valuable for appearances’ sake, it can become a safety and legal matter if not done appropriately.
This is why it’s vital to choose a cleaning service with proven experience cleaning and maintaining similar properties to your own.
For example, if you’re the owner of a coffee shop, the cleaning and maintenance of your business will require quick attention to spills, cleaning of large appliances, and sanitizing of public restrooms.
This is vastly different than that done for healthcare facilities, or educational properties, so inquire.
Better to be certain of a cleaning professional’s past experience than to find yourself in what may become a literally sticky situation.
3. Get a Quote
Too often office managers are anxious to get the show on the road and hire a cleaning service without putting in the time to compare price quotes.
It’s always wise to shop around a bit and compare what different professional cleaning services in your area are charging.
The old adage “buy nice or buy twice” is still relatable to cleaning services–while you may want to choose the cheapest service you find, don’t forget, you get what you pay for.
4. Review The Contract
Some professional cleaning services will allow a “trial” period before locking into a set length of commitment.
Before signing with a cleaning service, make sure you are happy with what they promise to provide and if possible, with the work they did during your trial period.
It’s important too to ensure their contract includes their own insurance. No need to have one of your new cleaning professionals slipping and getting injured with only your insurance to cover injuries.
5. Ensure Professionalism
When considering a professional cleaning service, find a group that will interact well with your employees and helps to maintain the culture and image of your office.
You want a cleaning service that is reliable and knows how to perform their job well. Especially if your business entails working around valuable or high-end merchandise, it’s best to be sure you’re hiring a service that is trustworthy.
Look into whether the commercial cleaning provider performs background checks on their employees and whether the employees are hired directly through an employment agency.
6. High Standards and Maintenance
Does your cleaning service offer power washing? If not, do you need one that does? Some services offer the bare minimum in terms of cleaning.
You may find that while one service will change the toilet paper rolls in the bathroom, but they may not be careful to sanitize. Get the best from your service.
Inquire as to whether a manager from the professional cleaning service will perform regular checks to make sure their employees are doing a deep, sanitizing clean that meets your pre-determined standards.
It’s also important to make sure the group you hire will not lose steam as the weeks pass. Consistency is key.
No one wants to hire a cleaning service that passes the white-glove test on week 1, but barely shows up to work by week 10.
7. Great Customer Service
It may be easy to overlook the importance of great customer service in a professional cleaning crew when you’re more worried about their standards and prices.
Customer service is critical, especially in the event of a cleaning emergency.
Try to find an agency or service that offers 24-hour customer service so you can be sure your business’s needs will always be covered.
It’s also wise to verify the schedule of your cleaning service to ensure their standard business hours coincide well with your own work hours. Typically, most cleaning services will arrive before or after your normal business hours.
Great customer service also means regular quality audits of their work and periodic management meetings to verify that you are satisfied with the working being done.
When You’re Ready to Hire
Finding a cleaning service that checks all these boxes may seem daunting, but we’re here to help. At OpenWorks, we prioritize, people, process, and service.
With over 35 years of experience, our focus is on great customer service, extreme quality, clear communication, and professional account management. You can be sure that we are committed to finding the most efficient means of improving your work environment.
Review our standards of service and see why our professional commercial cleaning service is perfect for your business.