OpenWorks Sets New Standards with Prestigious CIMS Certification

Imagine partnering with a facility management provider that not only ensures your buildings are spotless but also helps you achieve high standards of sustainability and operational excellence. OpenWorks, a nationwide leader in commercial cleaning and facility management, has just reached an incredible milestone that makes this vision a reality.

With its recent achievement of the CIMS-Green Building (CIMS-GB) Certification with Honors from ISSA, the global cleaning industry’s top association, OpenWorks reinforces its position as a trusted partner for both facility managers and franchise owners.

What is the CIMS Certification and Why Does It Matter?

The Cleaning Industry Management Standard (CIMS) certification is more than a badge of honor—it's a rigorous benchmark for operational excellence, reliability, and quality in the cleaning industry. Earning the CIMS-Green Building (CIMS-GB) certification signifies that OpenWorks delivers nothing short of top-tier, rigorous solutions that are always customer-focused.

We're proud to share that OpenWorks is the first franchisor at a corporate level to earn this prestigious certification.

For facility managers, it means you can trust OpenWorks to help you maintain a safe, clean environment while supporting LEED (Leadership in Energy and Environmental Design) certifications for your buildings. For franchise owners, it means joining a network that’s recognized for excellence, giving you an edge in business and ensuring operational support every step of the way.

How OpenWorks Achieved Industry Excellence

Achieving this certification with honors wasn’t an easy feat—it’s a testament to OpenWorks’ customer-first approach and dedication to high-level performance standards. This recognition highlights their ability to:

• Provide consistent, high-quality service tailored to customer needs
• Implement and maintain proven, efficient processes
• Incorporate continuous improvement strategies
• Deliver sustainable, environmentally friendly cleaning solutions

Each step in their operation reflects a commitment to better serving clients and empowering franchise owners to grow.

What This Means for Facility Managers

Facility Managers often juggle managing multiple vendors. And, when you have to deal with subpar janitorial, lack of follow through, or workers no showing, life becomes a nightmare. OpenWorks exists to make sure our clients never expereince these challenges! CIMS Certification assures that our customers receive consistent, high-quality service backed by rigorous industry standards. This certification also reflects OpenWorks’ commitment to continuous improvement, ensuring better processes, technology, and outcomes.

The CIMS-Green Building certification means OpenWorks is equipped to support all your goals. Working with OpenWorks means gaining a partner that values ongoing improvement and will continuously ensure your facility meets the industry's highest cleaning and performance standards.

It’s about more than cleaning—it’s about elevating your entire operational approach:

• Assurance of Quality and Reliability: CIMS certification ensures customers receive consistent, high-quality service backed by rigorous industry standards.
• Commitment to Continuous Improvement: It demonstrates OpenWorks’ ongoing investment in improving processes, technology, and outcomes to meet customer needs.
• Differentiation in the Market: By working with a CIMS-certified provider, customers gain a partner who is recognized for operational excellence and compliance with best practices.
• Enhanced Trust and Confidence: The certification provides customers with a tangible proof point of OpenWorks’ credibility and ability to deliver on promises.

What This Means for Our Franchise Owners

For those considering an OpenWorks franchise, the CIMS certification is a game-changer. By joining a certified network known for operational excellence, franchise owners gain a competitive edge with:

• Enhanced credibility in the eyes of potential clients
• Access to lucrative enterprise-level business opportunities
• Strengthened operational support to ensure long-term success

“Achieving CIMS-Green Building Certification with Honors solidifies OpenWorks' reputation as a leader in the industry. It validates our ability to go above and beyond in both service quality and sustainability.”
Mary Torrado, Vice President of Operations and Customer Experience at OpenWorks

Building a Healthier and Cleaner Future Together

David Swindle, Associate Director of Consulting at ISSA, shared his thoughts on OpenWorks’ achievement, saying, “Passing the rigorous CIMS-GB standards showcases their dedication to high-quality customer-centered services with measurable results and innovation. It also reflects a commitment to creating healthier, cleaner indoor environments.”

The certification isn’t just a logo—it’s proof of OpenWorks' operational excellence and environmentally sustainable initiatives. These values align with ISSA’s global mission to “change the way the world views cleaning,” positioning OpenWorks as a forward-thinking organization that truly leads by example.

What’s Next for OpenWorks?

OpenWorks proudly carries the CIMS-Green Building logo, an emblem of their dedication to quality and innovation. But this is just the beginning. With reassessments required every two years, OpenWorks is determined to maintain and even exceed these standards year after year.

Our focus moving forward includes refining existing processes, introducing more innovative solutions, and expanding our presence to serve even more clients and franchise owners with the gold standard of commercial cleaning and facility management.

Experience the OpenWorks Difference

Whether you’re managing a sprawling office complex, overseeing a healthcare facility, or looking to grow your own franchise, OpenWorks offers a partnership like no other. Their commitment to quality, sustainability, and customer satisfaction ensures every client and franchise owner benefits from a clean, healthy, and productive environment.

With OpenWorks, you’re not just maintaining buildings—you’re elevating standards, supporting sustainability, and delivering excellence at every turn.